Patient Acquired

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AI-Powered Patient Acquisition

More Patients. More Revenue.

Patient Acquired helps healthcare practices engage new inquiries faster, automate follow-up, schedule appointments, reactivate older opportunities, and manage the patient pipeline from one connected platform.

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AI Patient Engagement Automated Follow-Up Appointments & Pipeline Patient Reactivation Reputation Management
Patient Acquired • New Inquiry
Hi Sarah — thanks for reaching out. What treatment are you interested in?
I’m interested in a consultation but I’m still comparing practices.
No problem. I can answer questions and show available times whenever you’re ready.
Do you have anything next Thursday?
Yes — 11:00 AM and 2:30 PM are available.
2:30 works.
✓ Appointment scheduled • Thursday 2:30 PM
●AI Engagement Active
Automated Follow-Up

Built to Make Patient Growth Smarter

Patient Acquired is an AI-powered patient engagement platform built for healthcare practices that want to convert more opportunities without adding more manual work.

We bring AI, automation, lead management, appointment scheduling, follow-up, and reactivation together in one connected platform—helping practices manage the journey from initial inquiry to booked appointment and beyond.

Our mission is simple: help practices get more value from every opportunity they generate while giving their teams more time to focus on patients.

Your practice doesn’t need more clicks. It needs more patients.

Automated Follow-Up

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Patient Acquired | AI Patient Acquisition Platform
AI-Powered Patient Acquisition

Built to Make Patient Growth
Smarter.

One connected platform to capture new inquiries, engage patients instantly, automate follow-up, qualify opportunities, schedule appointments, reactivate older leads, manage reputation and give your team complete pipeline visibility.

AI Conversations AI Voice Smart Scheduling Automated Follow-Up CRM & Pipeline Reactivation
AUTOMATION ACTIVE
NEW PATIENT INQUIRY
SM
Sarah MitchellWebsite Inquiry • Cosmetic Consultation
NEW
Hi Sarah — thanks for reaching out. What treatment are you interested in?
I’m interested in a consultation. Do you have Thursday afternoon?
Yes — 2:30 PM is available. I can reserve that for you.
✓ Appointment scheduled • Thursday 2:30 PM
Capture
Engage
Qualify
Schedule
Follow Up
Reactivate
One Connected Platform

Technology built around the patient journey.

Patient Acquired brings the technology practices use to win and manage patient opportunities into one coordinated system — from first contact through booking, follow-up and reactivation.

AI Patient Engagement

Respond to new inquiries around the clock with AI-powered conversations that keep prospective patients moving.

Automated SMS & Email

Create structured follow-up sequences for new inquiries, appointment reminders, no-show recovery and long-term nurturing.

AI Lead Qualification

Capture service interest, timing, intent and other qualifying details so the next action is clearer for your team.

AI Appointment Booking

Connect qualified conversations to available appointment times and reduce friction between interest and scheduling.

CRM & Patient Pipeline

See new, engaged, qualified, scheduled, confirmed and inactive opportunities in a visible, organized pipeline.

Patient Reactivation

Reconnect with older leads and inactive opportunities through automated campaigns built to restart conversations.

Analytics & Reporting

Track lead activity, appointment movement, pipeline stages and campaign performance with clearer operational visibility.

AI Voice & Call Handling

Extend patient engagement to phone conversations with AI-assisted call handling, qualification and appointment workflows.

Reputation Automation

Build consistent review-request workflows that help practices turn positive patient experiences into stronger online reputation signals.

Workflow Automation

Trigger actions based on lead source, stage, appointment status, replies, missed calls and other events across the patient journey.

Forms & Lead Capture

Bring website inquiries and campaign responses directly into the CRM so every captured opportunity can enter a defined workflow.

Multi-Location Management

Organize users, workflows and patient acquisition activity across multiple practice locations from a scalable operating structure.

The Technology Layer

Connect the systems that drive patient growth.

Instead of treating calls, texts, forms, appointments and lead notes as disconnected activity, Patient Acquired organizes them around a single patient-acquisition workflow.

AI Engagement

Respond when patients are ready.

New opportunities can arrive at any hour. Patient Acquired helps practices continue the conversation with AI-powered engagement instead of relying entirely on staff availability.

✓
24/7 AI conversationsKeep new inquiries engaged after hours and during busy periods.
✓
Lead qualificationGather service interest, timing and intent before staff follow-up.
✓
Appointment handoffMove qualified conversations toward scheduling or your team.
✓
Missed-call text backAutomatically continue the conversation when a call is missed.
AI ACTIVE Hi Sarah — thanks for reaching out. What treatment are you interested in? Cosmetic consultation. Absolutely. I can help with that. Would Thursday afternoon work?
Automation

Follow-up that keeps working.

Build structured workflows that keep conversations moving without requiring your team to remember every next step.

✓
Instant lead follow-upTrigger communication as soon as a new opportunity enters the system.
✓
Appointment remindersSchedule confirmations and reminders based on appointment status.
✓
No-show recoveryAutomatically reconnect with patients who miss an appointment.
✓
Long-term nurturingContinue follow-up when a patient is interested but not ready today.
AUTOMATED FOLLOW-UP New inquiry received Trigger: send immediate response Appointment reminder Trigger: appointment status + time No-show recovery Trigger: missed appointment
Scheduling & Pipeline

Turn conversations into appointments.

Give your team a clearer path from inquiry to booked patient with integrated scheduling and a visible acquisition pipeline.

✓
Appointment schedulingPresent available times and move patients directly toward booking.
✓
Pipeline stagesOrganize opportunities as new, engaged, qualified, booked, confirmed or inactive.
✓
Team visibilitySee conversation and opportunity context in one place.
✓
Custom workflowsTrigger the next action based on where the patient is in the journey.
PATIENT PIPELINE NEW Sarah M.Cosmetic consult ENGAGED Michael R.AI conversation BOOKED Jessica L.Thu • 2:30 PM
Patient Acquisition Flow

One Journey. Less manual work.

The technology helps every captured opportunity enter a more structured path instead of relying on disconnected calls, texts and notes.

01

Capture

New inquiries enter from forms, campaigns, calls, referrals and other sources.

02

Engage

AI and automated messaging help reduce response delays and continue the conversation.

03

Qualify

Collect service interest, timing and readiness to determine the next best action.

04

Book

Connect qualified patients with appointment availability and confirmation workflows.

05

Retain Opportunity

Follow up, recover no-shows, request reviews and reactivate inactive opportunities.

Reactivation

Your old database can still contain opportunity.

Patient Acquired helps practices restart conversations with older leads and inactive patient opportunities instead of letting the database sit untouched.

✓
Database reactivationLaunch structured campaigns to reconnect with older opportunities.
✓
Automated responsesRoute replies back into active conversations and workflows.
✓
Pipeline re-entryMove newly interested patients back into a visible acquisition stage.
INACTIVE LEADSarah M. RE-ENGAGEDConversation active AI
Reputation

Turn patient experiences into a stronger reputation.

Automate review-request workflows so satisfied patients have a simple path to share their experience while your team spends less time manually asking.

✓
Automated review requestsTrigger outreach at the appropriate point in the patient journey.
✓
Reputation workflowBuild repeatable processes around reviews and patient feedback.
✓
Centralized visibilityKeep reputation activity connected to the broader patient engagement system.
REPUTATION WORKFLOW Patient visit completedTrigger review request workflow How was your experience? ★★★★★
Analytics

See what is happening across your patient pipeline.

Give practice teams a clearer view of acquisition activity with reporting around opportunities, appointments, pipeline movement and engagement.

✓
Pipeline reportingUnderstand how opportunities are distributed across each stage.
✓
Appointment visibilityTrack scheduled and active appointment-related activity.
✓
Multi-location oversightSupport reporting and operational visibility across multiple locations.
Patient Acquisition OverviewLive pipeline view
NEW OPPORTUNITIES148
APPOINTMENTS63
ACTIVE FOLLOW-UP41
Built for Healthcare Growth

Designed for practices where every inquiry matters.

Patient Acquired is built around the acquisition workflows used by growth-focused healthcare practices.

Med Spas Plastic Surgery Dental Practices Dermatology Chiropractic Vein Specialists Cash-Pay Healthcare
See Patient Acquired in Action

More patients.
More revenue.

See how Patient Acquired can help your practice connect AI, automation, follow-up, scheduling and pipeline management into one patient acquisition system.

Book Demo

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